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The Banking Industry’s Most Automated Consolidated Impactful
Experience Management Platform

Banking

Real-time CX data that drives more business

Use the power of the automated customer reviews and real-time CX data to build your bank’s reputation. Instantly identify and improve operational issues to make your customers lifetime fanatics and make your employees your biggest advocates.

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The most integrated and automated customer experience solution for the Banking Industry
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TRANSACTION MANAGEMENT SYSTEM INTEGRATION

Customer Experience – automated and captured

Take the manual effort out of data collection. Easily connect to your transaction management systems and automate surveys during the moments that matter. Automated workflows showcase your five-star reviews where your future customers are looking.

HUMANIZE YOUR SURVEYS

Personalized surveys to increase review responses

It’s not your brand that delivers your Customer Experience, it’s your frontline employees. Collect data in real-time, personalized from the right employee, automated at the right times. Forget about the old post-mortem surveys of the past. Our customers have seen response rates as high as 65% and NPS improvements up to 50 points.

REVIEWS DISTRIBUTION

Employee reputations now power your brand

Use workflows to help you create reviews for your employees, where you need them. Easily get customers to write reviews on Google, Facebook, your website and more. Those reviews power your employees, their locations, regions, and your brand profile as a whole – boosting SEO and building brand trust.

LISTING MANAGEMENT

Get your locations to the top of search

Whether you have 2 locations or 20,000, easily update and edit company/location information, publish to hundreds of sites, apps, maps and more. Take the pain out of managing your listing information to ensure that all location data is accurate and SEO friendly.

Experience, Reputation, and Marketing all in one automated solution

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Related Resources

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